Shipping policy

All products are shipped from Newtown in Sydney, NSW by our shipping partner, Sendle. You will be sent an email with tracking information once your order has been fulfilled. Orders are usually fulfilled within business 2-3 days.

Postage is calculated at checkout and varies depending on location.

Please contact us for international quotes.

Order in time for Christmas 2025

DELIVERY (order cut-off dates)
15 Dec 2025 - Metro and near metro areas (excl Perth) 
9 Dec 2025 - Perth
3 Dec 2025 - Remote and regional areas

PICK UP
Order by16 Dec for pick up 18-19 Dec

Domestic shipping*

Sydney and Melbourne Metro Areas: Up to 3 business days

Inter-state (excluding WA) and Rural NSW: Up to 5 business days

WA, Far North QLD and remote areas: Up to 14 business days

Pick up*

Items are available for pick up at our Newtown Centre and will typically be ready for pick up within 48hrs. You will receive an email notification when your item is ready for pick up.

*Please allow additional time for your items to be packaged. Packaging is done by our wonderful volunteers who generously give their time where they can.